Track record

The evidence, not the elevator pitch.

A turnaround from loss to sustained profit. Two ISO certifications. A KES 2 billion division. National awards, and press that followed the results. Twenty years of the same pattern: take on the hard problem, leave behind something that keeps working.

Four chapters, one throughline.

Managing Director

Blue River Technology Solutions2020 - Present · Nairobi

Setting the long-term strategy and building the leadership team for a technology solutions business in the financial and retail sectors.

Owns market positioning, service development and revenue growth
Leads business development, client relationships and financial performance
Transformed the company into a corporate entity able to win major contracts

Chief Executive Officer

Nine One One Group2012 - 2020 · Kenya & Uganda

Appointed by the Board to lead a full corporate turnaround and repositioning of a fragmented group into a single market-leading brand.

Consolidated four subsidiaries into one legal entity and one brand
Moved the group from loss-making to sustained profitability, ROE and cash flow
Instituted the systems behind ISO 9001:2008 and 9001:2015 certification
Awarded CEO of the Year in the vehicle-tracking category

Branch Manager, then General Manager

G4S2004 - 2012 · Nairobi & Mombasa

Led a KES 2 billion fast-logistics and valuables-management division, and earlier ran the Mombasa branch as an autonomous P&L unit.

Built a lean, motivated team that lifted service quality and productivity nationwide
Project-managed KES 80 million cash centres in Kisumu and Nakuru
Instituted systems leading to ISO 9001 certification
Recognised nationally as Best Performing Manager

District Manager

Securicor2000 - 2004

Led first-line operations for a unit of more than 400 personnel across multiple client sites, the foundation for everything that followed.

Managed scheduling, discipline and service delivery at scale
Primary liaison between the company, clients and field teams
Built durable strengths in workforce management and client relationships

Recognition.

2016General Manager of the YearSovereign Group

2012CEO of the Year, Vehicle TrackingIndustry award

2007Best Performing Manager, 1st Runner-UpG4S Kenya, national

In their own words.

Written by the people who reported to him, worked alongside him and watched the results land.

Charles is exceptional corporate leader having led Nine One One Group team as Chief Executive Officer in turning around the fortune of company to vibrant market leader brand today. Spearheaded the consolidation of four Group companies into a legal entity with a unique brand identity, achieving operations, cost and service synergies.

CPA Samson Keter CherwonGeneral Manager, Finance and Administration. BA Econ Hons, MBA, CPAK, CIFA, FVMA.Reported to Charles directly

Charles is a cash solutions expert with intensive hands on experience in cash management solutions and also secure cash logistics. A hands on manager with very good analytical skills and focused in defining what he intends to achieve.

Cyrus KihoroHead of Operations, Technology Division. G4S Kenya Limited.Reported to Charles directly

He has the analytical skills to diagnose the problems and provide viable solutions. His ability to remain calm during stressful and turbulent times proves his ability to work well under pressure.

Samuel GithinjiNational Operations Manager. G4S.Worked with Charles

Long drawn experience in handling business operations, people of different diversities and corporate issues has shaped him to be a dynamic, knowledgeable, well grounded top achiever with unparalleled commitment to excellence.

Wangari T. C.Senior Business Operations and Customer Experience Leader.Worked with Charles

Recommendations received on LinkedIn. Lightly trimmed for length, wording unchanged.